Privacy Policy

Singleron and its subsidiary and affiliate companies (collectively, "we," "us" or "our") recognize the importance of protecting the personal information collected from users in the operation of its services and taking reasonable steps to maintain the security, integrity, and privacy of any information in accordance with this Privacy Policy. By submitting your information to us, you consent to the practices described in this policy. If your age is less than 18 years, you must first seek the consent of your parent or guardian prior to submitting any personal information.

This Privacy Policy describes how we collect and use the personal information you provide to us. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

How We Collect Information

We may collect personal information about you in following ways:

1. Directly from your verbal or written input (such as by consenting to receiving marketing emails or indirectly through third parties with whom we work closely (see below “Information We Receive From Other Sources”).

2. Automatically through our website technologies including tracking online, such as by Web cookies (Web cookies are small text files created by websites that are stored on your computer), by smart devices, by combining data sets, by collecting data from a browser or device for use on a different computer or device, or by using algorithms to analyze a variety of data such as records of purchases, online behavioral data, or location data.

Information You Provide

The types of information that we collect directly from you or through your use of our websites and services may include the following depending on how you interact with us:

Contact details, such as your name, email address, username, institution name and telephone number;
Internet Protocol ("IP") addresses used to connect your computer to the Internet;
Educational and professional interests;
Tracking codes such as cookies;
Usernames and passwords;
Comments, feedback, posts and other content you provide to us;
Search history;
Information about your personal preferences, and interests;

Information We Receive From Other Sources

We may receive information about you if you use any of the websites we operate or the other services we provide. We also work closely with third parties (including, for example, business partners and sub-contractors in technical, payment and delivery services; advertising networks; data and analytics providers; academic institutions; journal owners, societies, and similar organizations; search information providers, and credit reference agencies) from whom we may receive information about you.

Use of Your Information

Depending on how you interact with us, we may use your personal information in the performance of any contract or transaction we enter with you, to comply with legal obligations, or where we have a legitimate business interest. Legitimate business purposes include but are not limited to one or all the following: providing direct marketing and assessing the effectiveness of promotions and advertising; modifying, improving, or personalizing our services, products and communications; detecting fraud; investigating suspicious activities (e.g., violations of our Terms of Use, which can be found here) and otherwise keeping our sites safe and secure; and conducting data analytics.

In addition, we may use your information in the following ways:

To provide you with information about products and services that you request from us;
To send you periodic catalogues from us;
To provide you with information about other products, events and services we offer that are either (i) similar to those you have already purchased or inquired about, or (ii) entirely new products, events and services;
For internal business and research purposes to help enhance, evaluate, develop, and create our websites, products, and services;
To notify you about changes or updates to our websites, products, or services;
To provide, activate, and/or manage our services;
For internal operations, including troubleshooting, data analysis, machine learning, testing, statistical, and survey purposes;
To allow you participate in interactive features of our service;
For any other purposes that we may notify you of from time to time;

Personal information will not be kept longer than is necessary for the purpose for which it was collected. This means that, unless information must be retained for legal or archival purposes, personal information will be securely destroyed, put beyond use or erased from our systems when it is no longer required or, where applicable, following a request from you to destroy or erase your personal information.

Disclosure and Sharing of Your Information

We will not disclose to or share your personal information with any unaffiliated third parties except as follows:

Where necessary in connection with services provided by third parties (i) who provide us with a wide range of office, administrative, information technology, website and platform hosting, editing, production, payment, business management, analytics, content management, indexing, archiving, or marketing services; and (ii) who are required to comply with applicable privacy laws;
Where you voluntarily provide information in response to an advertisement from a third party;
Where third party such as an academic institution, school, employer, business or other entity has provided you with access to our product or service through an integration or access code, information may be shared regarding your engagement with the service or product, results of assessments taken and other information you input into the product or service;
Where you participate in a program in which we partner with third parties, we may share your information with those third party partners;
Where we are required to disclose personal information in response to lawful requests by public authorities and government agencies, including to meet national security or law enforcement requirements; to comply with a subpoena or other legal process; when we believe in good faith that disclosure is necessary to protect our rights, to enforce our Terms of Use, or to protect the rights, property or safety of our services, users or others; and to investigate fraud;
Where all or substantially all of the business or assets of us relating to our services are sold, assigned, or transferred to another entity;
Where you have attended an event, webinar, or conference, we may share your information with the sponsor of the activity;
Where, even if not described above, you have consented to such disclosure, or we have a legitimate interest in making the disclosure;

We also may disclose navigational and transactional information in the form of anonymous, aggregate usage statistics and demographic information that does not reveal your identity or personal information.

Cross-Border Transfers

We may transfer your personal information outside of your country of residence for the following reasons:

In order to process your transactions, we may store your personal information on our servers and those servers may reside outside the country where you live. Such processing may include, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services.
In order to satisfy global reporting requirements, we may be required to provide your personal information to our affiliates in other countries.

By submitting your personal information, you agree to this transfer, storing or processing of your information. We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Policy and all applicable data protection laws.

Security

We will use appropriate physical, technical and administrative safeguards to protect your data. Access to your personal data will be restricted to only those who need to know that information and required to perform their job function. In addition, we train our employees about the importance of maintaining the confidentiality and security of your information.

Disclosure in Chat Rooms or Forums

You should be aware that identifiable personal information, such as your name or e-mail address, that you voluntarily disclose and that is accessible to other users (e.g., on social media, forums, bulletin boards or in chat areas) could be collected and disclosed by others. We cannot take any responsibility for such collection and disclosure.

As is true of most websites, we gather certain information automatically. This information may include IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
We use cookies or similar technologies to analyze trends, administer the website, track users' movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or services.

Your Rights

You have the right to make a written request to be informed whether we hold or process any of your personal information (by emailing sessupport@singleronbio.com). In your written request, you may:

Request that we provide you with details of your personal information that we process, the purpose for which it is processed, the recipients of such information, the existence of any automated decision making involving your personal information, and what transfer safeguards we have in place;
Request that we rectify any errors in your personal information;
Request that we delete your personal information if our continued processing of such information is not justified;
Request that we transfer your personal information to a third party;
Object to automated decision-making and profiling based on legitimate interests or the performance of a task in the public interest (in which event the processing will cease except where there are compelling legitimate grounds, such as when the processing is necessary for the performance of a contract between us);
Object to direct marketing from us;
Object to processing for purposes of scientific, historical research and statistics;

Disclosure of Personal Information

For our certain business functions, we may disclose personal information for a business purpose. When we disclose personal information for a business purpose, the third party must agree to retain, use, or disclose the personal information solely for the business purpose. We prohibit the third party from selling the personal information that we provide for a business purpose.

Links to Third-Party Websites

Our websites or services may include links to third-party websites. When using such links, please be aware that each third-party website is subject to its own privacy and data protection policies and is not covered by our Privacy Policy.

Recourse

Any comments, complaints or questions concerning this policy or complaints or objections about our use of your personal information should be addressed by directing your comments to us at [sessupport@singleronbio.com].

Updates to this Privacy Policy

Please note that our Privacy Policy is reviewed periodically. We reserve the right to update our Privacy Policy at any time without notice. Any changes to the Privacy Policy will be posted on this page and will become effective upon release. We encourage you to periodically review this page for the latest information on our privacy practices.